Our Elkötelezett szakértő ügyfélszolgálatunk elérhető telefonon, élő chaten és emailben.

Hogy minden kérését megválaszoljuk, és biztosítsuk a lehető legjobb tradelési élményt.

ÜGYFÉL PÉNZÉNEK VÉDELME

When trading online, we realize that you are entrusting us with your personal details. Our objective is to make sure that the details that you provide remain private and secure.

At Traders Trust all of your financial and personal details will remain 100% confidential. We guarantee that your details will not be shared with any third parties and ensure that the information will be used only for the way it was originally intended.

TTCM follows the strict policy that all client funds are kept fully segregated from the Company’s own funds. This policy ensures that client funds cannot be used for any other purposes and are available for clients at all times. Therefore, clients can rest assured that their funds are safe at all times.

Investor Compensation Fund (ICF)

TTCM is a member of the Investor Compensation Fund, which covers eligible clients of Cyprus Investment Firms. Being a member of the Investor Compensation Fund provides our clients with an additional protection for their investment, MiFID retail clients are covered up to €20,000 by the ICF in Cyprus. The objective of the ICF is to secure claims (in connection with investment services – or ancillary services) against Cyprus Investment Firms, in the event of the inability of the member to fulfil its financial obligations.

Read the Investor Compensation Fund (ICF)

Online Funding – Security

All sensitive data such as funding facilities use the most advanced encryption technology to ensure total security. Using SSL technology (secure socket layer) the most widely accepted technique of protecting sensitive data on the internet. Every time you log into our system our server automatically detects your IP to ensure the consistency of the locations from which you log in. Your personal details are stored on a secure server protected by the latest firewall system.

Passwords are protected by hashing technology using MD5 hashing functions that guarantees that only you will ever know your password. The password stored at Traders Trust is hashed meaning that it is protected at all times.

During the login process, a cryptographic key is performed using 1024-bit RSA encryption. After the key exchange has taken place, every packet of data is encrypted by triple DES.

Trading on margin products involves a high level of risk